Last updated: 24 August 2026
This privacy policy explains how The Victoria Inn, Threemilestone (“The Victoria Inn”, “we”, “us” or “our”) uses personal information collected through this website and through enquiries made to us.
Who we are
The Victoria Inn is located at Chyvelah Road, Threemilestone, Truro, Cornwall, TR3 6BY. If you have a question about this policy or how we use your information, please email booking@thevicinn.com or call 01872 278313.
Information we collect
Depending on how you use the website, we may collect information including:
- your name, email address and telephone number;
- the details you include in a general, dining, accommodation, event or group-booking enquiry;
- information you provide when applying for a job, including your CV if you choose to upload one;
- booking information where you choose to make a reservation through a booking service linked from our website; and
- technical information needed to operate, secure and maintain the website, such as basic server and security logs.
How we use your information
We use personal information to respond to enquiries, manage bookings and customer requests, consider job applications, provide our services, keep the website secure and meet our legal or regulatory obligations.
Our lawful basis will depend on the reason we are using the information. It may include taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation, our legitimate interests in running and protecting the business, or your consent where consent is required.
Contact forms and job applications
When you use the contact form, the details you submit are sent to The Victoria Inn by email so that the team can respond. Career applications work in the same way. If you upload a CV through the website, the website temporarily handles the file so it can be attached to the application email.
Bookings and third-party services
Some booking buttons on this website take you to third-party booking services. Table reservations currently link to our online table-booking service, while accommodation availability may be provided through Eviivo. When you leave this website, the privacy policy and terms of the relevant provider apply to the information you give them.
Who we share information with
We may use trusted suppliers to provide website hosting, email, IT support, booking services and other services needed to operate the business. These suppliers may process personal information for us where necessary to provide their service. We may also disclose information where required by law.
We do not sell your personal information.
Cookies and website measurement
This website may use cookies and similar technologies for essential website functions and, where enabled, to understand how the website is used. Non-essential cookies should only be used where the required consent has been obtained. Please see our Cookie Policy for more information.
How long we keep information
We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected, including any legal, accounting or operational requirements. Retention periods can vary depending on the type of enquiry, booking or application.
Your rights
UK data protection law gives you rights over your personal information. Depending on the circumstances, these can include the right to ask for a copy of your information, have inaccurate information corrected, ask for information to be erased or restricted, object to certain uses, or withdraw consent where we rely on consent.
To exercise a right, contact us using the details above. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection.
Changes to this policy
We may update this policy when our website, services or legal obligations change. The latest version will always be published on this page.